taianp.com uses printify to bring you made to order prints. made to order means that your products are created when your order is submitted.

printify is a platform that hosts a plethora of products that users can place their designs on. when customers place orders, those designed products are then sent to printify’s printing partners to be fabricated. the fabricators then ship those works to the customer.

shipping times vary depending on the nature of your order and delivery location.

if your order has not arrived within 30 calendar days (for US or regional EU orders) or 45 calendar days (for international orders), please contact taianp.orders@gmail.com within a week of those 30 or 45 calendar days.

taianp.com and printify do not accept returns.

if your order has arrived damaged, is defective/poor quality, or is not the item you ordered, please contact us immediately so that it can be brought to the attention of printify’s customer service team. inquiries of this nature must be communicated with printify within 30 days in order for a solution to be identified and/or resolved.

if your order arrives damaged, defective, or incorrect, you are eligible for a reprint or refund.

in the case that your order is determined to be damaged or defective, a replacement print will be sent out as soon as possible.

in the case that your replacement print arrives defective, a refund will be issued after receiving all required information.

if you would like to inquire about a reprint or refund of your order, please contact taianp.orders@gmail.com and attach images of your damaged, defective, or incorrect order, along with any other relevant information pertaining to your order concern within 30 days. please do not dispute the transaction before contacting taianp.com or printify, as a refund cannot be issued in this instance.

please see printify’s terms of service for specific information about their policies.

the following issues qualify for coverage:

• Print quality issues, such as a faded, smudged, or flawed print

• Print placement that’s more than 0.5 inches off

• Print in the wrong area of the product

• The wrong product, size, color, or brand

• Manufacturer sizing defects outside the size chart tolerance

• Items damaged in delivery

coverage is NOT offered for deliveries made to incorrectly input addresses — please ensure all information pertaining to your order is correct before checking out.

concerns must be submitted within 30 days of the delivery date or estimated delivery date to recieve support.